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How it works

For all our customers, we provide the following:
  • Easy-to-use, customizable chat widget
  • Product Database syncing and management
  • Backend infrastructure for handling conversations
  • Analytics and insights into shopper behavior
  • One-click integration with Shopify and other ecommerce platforms

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Why use Kart AI?

In the next few years, AI will personalize shopping, automate sales, and reshape e-commerce. Amazon and Google, like other big tech companies, are already making moves towards better assistants and review aggregation. LLMs today, however cannot replicate human sales agent behavior. We are changing that.

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Our Services

A good human sales agent is one that has expert domain knowledge, listens to your needs, and can predict your next thoughts. That’s what we enable:

Custom Re-ranker

We build custom re-rankers on top of a general RAG pipeine. These models are trained individually for each store with advanced low latency technology

Follow-up Predictor

We fine-tune a transformer based model trained by Kart specifically for each store. The best part? It gets better as more people use it.

Advanced Customization

We understand sales agents are not a one-type-fits-all. We allow for advanced customization for personality, tone, and much more.